Privacy Policy for CogSight AI
At CogSight AI, an Artificial Intelligence Research and Development company providing innovative AI solutions and AI-powered analytics, we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our site, our services, or interact with us.
1. Information We Collect
We collect various types of information in connection with the services we provide, which may include personal data.
- Information You Provide Directly: This includes contact information (like name, email address, phone number), professional details (like company name, job title), and any other information you voluntarily submit to us through forms, consultations, or communications.
- Information Collected Automatically: When you visit our online platform, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access. This information helps us understand how our services are used and improve our offerings.
- Information from Third Parties: In some cases, we may receive information about you from third-party sources, such as business partners or publicly available databases, consistent with applicable laws.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To deliver our AI research, development, solutions, and analytics, and to maintain and enhance the functionality of our online platform.
- Communication: To respond to your inquiries, provide customer support, send important notices, and communicate about our services.
- Marketing and Promotion: To send you marketing communications about our innovative AI solutions, services, and events that we believe may be of interest to you, in accordance with your preferences.
- Analytics and Research: To perform data analysis, research, and for internal reporting purposes to better understand user behavior and improve our services.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and that of our users or others.
3. Legal Basis for Processing Your Information (GDPR)
For individuals located in the European Economic Area (EEA) and the UK, we process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Sharing and Disclosure of Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as data hosting, analytics, marketing, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Government and Legal Authorities: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or destruction. We regularly review our security procedures to consider appropriate new technology and methods.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: Request the restriction of processing of your personal data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: If you are in the EEA or the UK, you have the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below.
8. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
CogSight AI
Marlborough Road
London, London, City of, SW1A 1BG
United Kingdom